Maison D&M - Privacy Policy
Maison D&M is the trade name used by Delizia Diaz and Mathieu Dubois, who act as the data controllers for the purposes of this Privacy Policy. We appreciate that you share your personal information with us, and we are committed to protecting your privacy at all times.
What Information We Collect and Why
We may collect and process the following types of personal information:
Personal identifiers and contact details (full name, email, phone number) to stay in touch regarding your service inquiries or bookings, and to send newsletters or other communications if you have given your consent.
Personal identifiers and contact details to manage your accommodation or other services.
Financial information to process payments related to your bookings or services.
Most of this information is provided directly by you when you make inquiries or reservations. In certain limited situations, we may share information with authorities for tax or legal obligations.
Legal Bases for Processing Your Data
We process your personal data under the following conditions:
Legal obligation – e.g., tax reporting or other statutory requirements.
Contractual necessity – e.g., managing your booking or providing the services you requested.
Legitimate business interest – e.g., responding to your inquiries, improving our services, or analyzing data.
Consent – e.g., sending newsletters and promotional communications. You can withdraw your consent at any time by contacting us at info.maison.dm@gmail.com.
How We Store Your Information
Your personal data is stored securely in separate files, accessible only for purposes related to our services. Systems are protected by passwords or encryption as appropriate.
We retain personal information for up to five years from the date of our last interaction. After this period, data is permanently deleted from our systems and emails.
Your Data Protection Rights
Under data protection law, you have the following rights:
Right of access – Request copies of your personal information.
Right to rectification – Request correction of inaccurate data or completion of incomplete data.
Right to erasure – Request deletion of your personal information in certain circumstances.
Right to restriction of processing – Request that processing of your data be limited in certain circumstances.
Right to object – Object to the processing of your data in certain circumstances.
Right to data portability – Request transfer of your personal information to another organization or to yourself in certain circumstances.
Exercising these rights is free of charge. We will respond to any request within one month. Please contact info.maison.dm@gmail.com to exercise your rights.
How to Lodge a Complaint
If you have concerns about our use of your personal data, you can contact us at info.maison.dm@gmail.com.
If you are not satisfied with our response, you may escalate your complaint to the relevant supervisory authority. In France, this is the CNIL:
CNIL – Service des plaintes
3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07
Tel: +33 1 53 73 22 22
Last Updated
21 May 2025